Accessibility statement for Map My Mole mobile application

Community Dermatology is committed to making its mobile application, Map My Mole, accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This accessibility statement applies to the Map My Mole mobile application (Version1.19.0 - 1 December 2025).

The Map My Mole mobile app has been developed to include a range of features to enhance accessibility, for example:

● Users have the flexibility to increase text size

● The text within the application is intended to be compatible with screen readers

● The user interface components and text have a high contrast level

● The descriptive and instructional text within the application has been written to achieve a Flesch Reading Ease score of above 60

● Videos containing voice audio have captions

Compliance status

The Map My Mole mobile application is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance listed below:

● The screen is locked to a single orientation

Preparation of this accessibility statement

This statement was prepared on 4 December 2023 as part of a self-assessment by Community Dermatology Limited. It was last reviewed on 4 December 2025.

Feedback and support

We welcome your feedback and are committed to enhancing the accessibility of Map My Mole. If you encounter any accessibility barriers whilst using our service, please contact our support team at support@mapmymole.com

We try to respond to feedback within 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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